Best Western Brook Hotel - Norwich

ex. The Brook Hotel Norwich

2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Brook Hotel - Norwich

 Paid Wi-Fi
 Free parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Meeting/Banquet facilities

 No Smoking

Non-smoking rooms

Overview

The business Best Western Brook Hotel offers 80 non-smoking guest rooms as well as a lift, a designated smoking area and a baggage storage.

Ideally located in the suburb district of Norwich, in the proximity of Building of Bath Collection, University of East Anglia and Julian Hospital. The property is set within 6 km distance from Norwich city center.

Guests can reach Best Western Brook Hotel by car from Norwich International airport in 10 minutes.

Rooms

Best Western Brook Hotel features rooms with a traditional interior that come with direct dial phone, high-speed internet, climate control, a closet and a work desk for a pleasant stay in Norwich. They are equipped with a kettle and coffee/tea makers.

Eat & Drink

A hearty breakfast is served daily. Guests are welcome to the Lounge And bar to relax with a drink.

The hotel offers a continental breakfast at the price of GBP 7.95 per person per night.  You can start your day with a full english breakfast, which costs GBP 9.95 per person per night. 

Services

Corporate travelers can use a copier and a conference room available on site.

Relax

Best Western Brook Hotel offers a fitness center and a gym for guests to keep fit.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   80.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Paid Wi-Fi
  • Free parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Room service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Picnic area/Tables

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Garden area
  • Leisure/TV room

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Toilet
  • Sink
  • Room toiletries
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Best Western Brook Hotel - Norwich Norwich location
Show big map »

Hotel Address:

2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

Get directions
City Center
  • Norwich
    3.7 mi
Airports
  • Norwich International Airport (NWI)
    3.6 mi
Train Stations
  • Norwich Railway Station
    4.0 mi
  • Bus stop
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    80

Hotel Awards

UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Best Western Brook Hotel photos Room
Standard Double Room
Bed type: Double bed or Twin beds or 2 Single beds
Size: 140 sq. feet
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information

Standard Non-Smoking Room with Two Twin Beds

Room facilities
    Best Western Brook Hotel photos Room
    Triple Room
    Bed type: Double bed or Sleeping arrangements for 3 persons
    Size: 140 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Best Western Brook Hotel photos Room
      Suite
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Best Western Brook Hotel photos Room
        Standard Family Room
        Size: 140 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information
        Room facilities
          Best Western Brook Hotel photos Room
          Honeymoon Suite
          Bed type: Queen-size bed
          Size: 140 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information

          Suite-1 Queen Bed, Honeymoon, Non-Smoking

          Room facilities

            How to reach hotel

            hotel Best Western Brook Hotel - Norwich Norwich location
            Show big map »

            Hotel Address:

            2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

            Get directions
            City Center
            • Norwich
              3.7 mi
            Airports
            • Norwich International Airport (NWI)
              3.6 mi
            Train Stations
            • Norwich Railway Station
              4.0 mi
            • Bus stop
              700 ft
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              80

            Hotel Awards

            UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

            According to guest reviews, the hotel has been rated as
            Hotels Recommended by Guests in United Kingdom

            Use Badge

            Best Western Brook Hotel Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Sainsbury Centre For Visual Arts - 1.8 mi
            • grapevine gallery - 2.8 mi

            Places of interest

            • Julian Hospital - 2.0 mi
            • The Plantation Garden - 2.2 mi
            • St Peter Mancroft Church Office - 2.6 mi
            • Roman Catholic Cathedral Of St. John The Baptist - 2.9 mi

            Amusement

            • Bdbco No 801 Ltd - 1000 ft
            • The Queen Charlotte Pub - 2.1 mi
            • Broadland Snooker Centre - 2.4 mi
            • Clarke's Billiards Club - 2.7 mi

            Parks

            • Eaton Park - 2.4 mi

            Public parking

            Local attractions

            • Building of Bath Collection - 3.5 mi
              Countess of Huntingdon's Chapel, Bath
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                80

              Hotel Awards

              UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

              According to guest reviews, the hotel has been rated as
              Hotels Recommended by Guests in United Kingdom

              Use Badge

              Hotels nearby

              Best Western Brook Hotel Reviews

              Guest reviews are submitted by our customers after their stay at Best Western Brook Hotel

              Average guest rating

              7.2out of 10
              Very good
              Based on 536 reviews

              Guest reviews

              • Older travelers
                5.0

                the entrace was welcomeing and the staff were frenidly

                the hallways and rooms could do with redecorating as paper comming of in places and tidying up. the bathroom was not clean on arival also sofa in room could do with a good clean. on the last day no hot water for showering

              • Older travelers
                7.8

                Friendly, welcoming and efficient staff.

                Poor housekeeping. The rooms were a little tired and I am aware that this is being rectified but more could be done to keep the rooms clean.

              • Family with children
                8.0

                The staff were very helpful and dealt with the heating problem we had very promptly. The breakfast was very good with a wide range of food - especially fresh fruit and a selection of bread - it is usually only white!!! Tea and coffee and toiletries in room were a nice touch.

                The heating in our room did not work and it appears that most of our party had problems with their heating. I must say that we were given a mobile heater and when we came back after an evening out the room was lovely and warm - not everyone had the same experience though!!

              • Single
                7.0

                Convenient location for my meetings the next day.

              • Group of friends
                5.8

                Location perfect for us. It was fairly good value for money with very helpful staff

                Even though a reasonable price the standard room we had was dated and worse for wear...bathroom and decor all shabby. Kettle needed replacing as dirty inside Bathroom fixtures stained.

              • Family with children
                5.8

                The price of the room was about it. We just needed a room for the night and this surfficed. Room was clean.

                Hotel looks and feels dated. Restaurant closed at 9pm. Some of the staff not at a resonable standard to serve in the restaurant.

              • Single
                6.2

                The rooms were nicely decorated and clean. They have designated lady only parking spaces which i thought was a fantastic idea. The hotel in general was very nice.

                The menu was very limited, and overpriced for what you get. I ate across the road on my second night. Had i known this i would probably not have booked. The staff were not very helpful. My shower in my room wasnt working which i complained about, but nothing was done. I wasnt asked if i had had a nice stay, if so i would of told them i was dissapointed. The breakfast buffet was cleared away at 8am!, and then they cooked everything from scratch, which i do not see the point.

              • Older travelers
                5.8

                The price, parking, access to Norwich by car.

                The air conditioning/heater would not work and some of the status lights flashed all night which was very annoying. I asked for an alternative room but was told that none were available. I noted that the car park was far from full. The bathroom was a bit tired with surplus holes in the wall and some trim falling off.

              • Single
                6.0

                Staff helpful and food ok

                Couldn't get the Wi-Fi to work dispite being able to hook up at other hotels was informed most likely something to do with my laptop rather than their router.

              • Older travelers
                9.2

                refurbed in the last 12 months and the carpets are lovely. Breakfast is good value in a clean and pleasant dining room

                only one packet of biscuits between 2 of us in the room

              • Family with children
                7.0

                Nice room, good air con. Great location.

                Breakfast was not up to scratch. What was there was very tasty for the meat eater, but sadly lacking for my vegetarian wife. No choice of eggs only fried. No large plates until after I'd eaten off a very small plate. Staff were continually hovering waiting for us to finish. Not so tasty at prem inn, but a whole better experience. Would I go there again....????????? possibly if prem inn was full

              • Couple
                2.4

                Nothing

                The room was dirty - old plaster on the seat, table dusty, carpet dirty, bathroom disgusting, tea cups not even cleaned from the last person who used them Overall, absolutely disgusting !!!

              • Older travelers
                10.0

                Very good food, clean and well maintained rooms. Staff very polite nothing to mouch trouble for them. Food excelent , good choice and great value. Would recomend.

              • Older travelers
                4.6

                The location easy to get to

                The rooms not up to stratch over used in condition need updating and cleaning the walls down and dusting would be better

              • Family with children
                9.2

                Excellent buffet breakfast. A hot and powerful shower in the bathroom which many hotels don't have. This hotel just suited our needs, staff were all very helpful and friendly from the moment we checked in. Our room was perfect, clean and comfortable. The food was excellent. I would certainly stay here again. Good value for money.

                Nothing to dislike, it was just what we needed.

              How to reach hotel

              hotel Best Western Brook Hotel - Norwich Norwich location
              Show big map »

              Hotel Address:

              2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

              Get directions
              City Center
              • Norwich
                3.7 mi
              Airports
              • Norwich International Airport (NWI)
                3.6 mi
              Train Stations
              • Norwich Railway Station
                4.0 mi
              • Bus stop
                700 ft
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                80

              Hotel Awards

              UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

              According to guest reviews, the hotel has been rated as
              Hotels Recommended by Guests in United Kingdom

              Use Badge