Best Western Brook Hotel Norwich

ex. The Brook Hotel Norwich

2 Barnard Road, Norwich, United Kingdom, NR5 9JB  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Brook Hotel Norwich

Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Welcome drink

Snack bar

Picnic area/ Tables

Laundry

Self-service laundry

TV

Internet television

Elevator

Overview

Best Western Brook is a 3-star hotel providing a non-smoking accommodation near to BeWILDerwood, UEA and Bawburgh Golf Club.

Nestled in the suburb district and 6 km from the city center.

The venue is notable for the convenient location within a 10-minute drive to Norwich International airport.

Rooms

This property comprises 80 rooms featuring standard twin room for single use, honeymoon queen suite and queen suite with a speaker phone, a laptop safe, wireless internet, satellite television and temperature control. Some rooms have the garden view. They feature bathrooms with towels, a hairdryer and a shower.

Eat & Drink

Start your day with a hearty breakfast served at the restaurant. Guests can order international meals at the large restaurant. The lounge bar serves cocktails and wines.

The hotel offers a continental breakfast at the price of GBP 7.95 per person per night.  You can start your day with a full english breakfast, which costs GBP 9.95 per person per night. 

Services

The charming hotel features wake up service, wedding services and dry cleaning.

Relax

Leisure facilities, such as a picnic area and an indoor swimming pool, are provided on site. Guests can keep fit with a fitness centre and a gym offered on the premises.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   80.

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Facilities

General

  • No smoking on site
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Lobby

Services

  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Newspaper service
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Garden area
  • Leisure/ TV room

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Sink
  • Toilet

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Brook Hotel Norwich Norwich location
Show big map »

Hotel Address:

2 Barnard Road, Norwich, United Kingdom, NR5 9JB

Get directions
City Center
  • Norwich
    3.7 mi
Airports
  • Norwich International Airport (NWI)
    3.6 mi
Train Stations
  • Norwich Railway Station
    4.0 mi
  • Bus stop
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    80

Hotel Awards

UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel Norwich

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Small Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

1 Double Bed, Non-Smoking, Small Room

Best Western Brook Hotel Norwich photos Room
Single Room
  • Room size:

    140 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Fireplace
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Children's high chair
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toiletries
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Our standard single bedded rooms are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Bathroom:Hair dryer
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

SUITE-1 QUEEN BED NON SMOKING

Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, 2 Single beds

  • Check Prices
Room Description:

TRIPLE 1 SINGLE BED-DOUBLE BED

Best Western Brook Hotel Norwich photos Room
Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Radio
Best Western Brook Hotel Norwich photos Room
Standard Family Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed and 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Radio
Room Description:

Our family double bedded rooms are furnished to a high standard, with a double bed and one single bed, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Superior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Suite-1 Double Bed, Non-Smoking, Superior Room

Honeymoon Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Trouser/pants press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Wake up service
  • Radio
Room Description:

Suite-1 Queen Bed, Honeymoon, Non-Smoking

Best Western Brook Hotel Norwich Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Sainsbury Centre For Visual Arts1.8 mi
  • grapevine gallery2.8 mi

Places of interest

  • Julian Hospital2.0 mi
  • The Plantation Garden2.2 mi
  • St Peter Mancroft Church Office2.6 mi
  • Roman Catholic Cathedral Of St. John The Baptist2.9 mi

Amusement

  • Bdbco No 801 Ltd1000 ft
  • The Queen Charlotte Pub2.2 mi
  • Broadland Snooker Centre2.4 mi
  • Clarke's Billiards Club2.7 mi

Parks

  • Eaton Park2.4 mi

Public parking

Local attractions

  • Building of Bath Collection3.5 mi
    Countess of Huntingdon's Chapel, Bath
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      80

    Hotel Awards

    UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel Norwich

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in United Kingdom

    Use Badge

    Hotels nearby

    Best Western Brook Hotel Norwich Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Brook Hotel Norwich

    Average guest rating

    7.2out of 10
    Very good
    Based on 536 reviews

    Guest reviews

    • Older travelers
      5.0

      the entrace was welcomeing and the staff were frenidly

      the hallways and rooms could do with redecorating as paper comming of in places and tidying up. the bathroom was not clean on arival also sofa in room could do with a good clean. on the last day no hot water for showering

    • Older travelers
      7.8

      Friendly, welcoming and efficient staff.

      Poor housekeeping. The rooms were a little tired and I am aware that this is being rectified but more could be done to keep the rooms clean.

    • Family with children
      8.0

      The staff were very helpful and dealt with the heating problem we had very promptly. The breakfast was very good with a wide range of food - especially fresh fruit and a selection of bread - it is usually only white!!! Tea and coffee and toiletries in room were a nice touch.

      The heating in our room did not work and it appears that most of our party had problems with their heating. I must say that we were given a mobile heater and when we came back after an evening out the room was lovely and warm - not everyone had the same experience though!!

    • Single
      7.0

      Convenient location for my meetings the next day.

    • Group of friends
      5.8

      Location perfect for us. It was fairly good value for money with very helpful staff

      Even though a reasonable price the standard room we had was dated and worse for wear...bathroom and decor all shabby. Kettle needed replacing as dirty inside Bathroom fixtures stained.

    • Family with children
      5.8

      The price of the room was about it. We just needed a room for the night and this surfficed. Room was clean.

      Hotel looks and feels dated. Restaurant closed at 9pm. Some of the staff not at a resonable standard to serve in the restaurant.

    • Single
      6.2

      The rooms were nicely decorated and clean. They have designated lady only parking spaces which i thought was a fantastic idea. The hotel in general was very nice.

      The menu was very limited, and overpriced for what you get. I ate across the road on my second night. Had i known this i would probably not have booked. The staff were not very helpful. My shower in my room wasnt working which i complained about, but nothing was done. I wasnt asked if i had had a nice stay, if so i would of told them i was dissapointed. The breakfast buffet was cleared away at 8am!, and then they cooked everything from scratch, which i do not see the point.

    • Older travelers
      5.8

      The price, parking, access to Norwich by car.

      The air conditioning/heater would not work and some of the status lights flashed all night which was very annoying. I asked for an alternative room but was told that none were available. I noted that the car park was far from full. The bathroom was a bit tired with surplus holes in the wall and some trim falling off.

    • Single
      6.0

      Staff helpful and food ok

      Couldn't get the Wi-Fi to work dispite being able to hook up at other hotels was informed most likely something to do with my laptop rather than their router.

    • Older travelers
      9.2

      refurbed in the last 12 months and the carpets are lovely. Breakfast is good value in a clean and pleasant dining room

      only one packet of biscuits between 2 of us in the room

    • Family with children
      7.0

      Nice room, good air con. Great location.

      Breakfast was not up to scratch. What was there was very tasty for the meat eater, but sadly lacking for my vegetarian wife. No choice of eggs only fried. No large plates until after I'd eaten off a very small plate. Staff were continually hovering waiting for us to finish. Not so tasty at prem inn, but a whole better experience. Would I go there again....????????? possibly if prem inn was full

    • Couple
      2.4

      Nothing

      The room was dirty - old plaster on the seat, table dusty, carpet dirty, bathroom disgusting, tea cups not even cleaned from the last person who used them Overall, absolutely disgusting !!!

    • Older travelers
      10.0

      Very good food, clean and well maintained rooms. Staff very polite nothing to mouch trouble for them. Food excelent , good choice and great value. Would recomend.

    • Older travelers
      4.6

      The location easy to get to

      The rooms not up to stratch over used in condition need updating and cleaning the walls down and dusting would be better

    • Family with children
      9.2

      Excellent buffet breakfast. A hot and powerful shower in the bathroom which many hotels don't have. This hotel just suited our needs, staff were all very helpful and friendly from the moment we checked in. Our room was perfect, clean and comfortable. The food was excellent. I would certainly stay here again. Good value for money.

      Nothing to dislike, it was just what we needed.

    How to reach hotel

    hotel Best Western Brook Hotel Norwich Norwich location
    Show big map »

    Hotel Address:

    2 Barnard Road, Norwich, United Kingdom, NR5 9JB

    Get directions
    City Center
    • Norwich
      3.7 mi
    Airports
    • Norwich International Airport (NWI)
      3.6 mi
    Train Stations
    • Norwich Railway Station
      4.0 mi
    • Bus stop
      700 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      80

    Hotel Awards

    UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel Norwich

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in United Kingdom

    Use Badge